FIX THE FRONTLINE

Built for frontline excellence in higher ed & workforce programs

📞 2 Secret Calls

We call your office like a real student — and rate the experience. Tone, clarity, speed. All of it.

📧 4 Secret Emails

We email your team like a confused applicant and track how long they take to help (and how helpful they are).

📊 Monthly Report

You’ll get a no-fluff score out of 10, full timestamps, and real transcripts. Straight facts.

🎨 Culture Flyers

Fresh, printable motivation each month. New theme, high energy, team booster.

💸 Retention Reward

Score 8/10 or higher for 3 months straight? You earn $5 off each of the next 3 months. Loyalty looks good on you.

🎓 EQUITY DISCOUNT: HBCUs & Community Colleges

We see you doing the real work. That’s why you get:

✅ 20% off your second month

✅ 10% off every month after that

Because service matters most where the stakes are highest — and equity should be built into the system.

🏆 BECOME A FLAWLESS CERTIFIED SCHOOL

Consistency > Perfection.

Earn a score of 8/10 or higher for 6 months straight and you’ll unlock:

• 🎓 A digital badge for your website and emails

• 📢 Promotion rights: market your excellence

• 🖼️ A framed certificate + spotlight in our executive newsletter

Nearly 1 in 3 college students are age 25+.

But their completion rate? Only 46% — compared to over 80% for younger students.

(NCES + National Student Clearinghouse Research Center, via JFF, 2025)

Frontline service is the difference.

This badge proves you care and deliver.

❗REAL TALK: CAMPAIGNS DON’T WORK IF YOUR CUSTOMER SERVICE IS BAD.

No setup. No excuses. Just real feedback that drives real improvement.

🤖 FREE: AI-Powered PD Tracker

Every call we make becomes a coaching tool.

We auto-track your team’s strengths, weak spots, and training needs — then send you a monthly growth report.

Who gets it free?

• 🎓 Community Colleges & HBCUs — instant access

• 🏫 Everyone else — after 3 months